PRN Customer Service Representative - Peds Primary - Travels as needed

Location:LPG Pediatrics at Page Field -4751 S Cleveland AveFort Myers FL 33907

Department: HOD HB Peds Primary - Page Field

Work Type: PRN

Shift: Shift 1/7:00:00 AM to 7:00:00 PM

Minimum to Midpoint Pay Rate:$20.75 - $20.75 / hour

Summary

👶 Looking for a Flexible Healthcare Role? Consider a PRN Opportunity!

What does PRN mean?
In simple terms, PRN means as needed. Instead of a fixed full-time or part-time schedule, PRN team members help fill in when clinics need extra support. This may include covering staff time off, assisting during busy clinic days, or helping across multiple locations.

PRN roles are great for people who:
Want flexible scheduling
Enjoy variety and working in different clinics
Can adapt to changing schedules
Are comfortable traveling between nearby locations when needed

🩺 PRN Customer Service Representative Pediatrics Primary Care

Home Base Location:
📍 Golisano Pediatrics Page Field
4751 S Cleveland Ave
Fort Myers, FL 33907

Department: Pediatrics Primary Care
Work Type: PRN (As Needed)

Pediatrics Primary Care is seeking a PRN Customer Service Representative to support our pediatric offices across Southwest Florida. This role is ideal for someone who enjoys working with families and children while supporting clinic teams where help is needed most.

Schedule & Availability

Typically 34 shifts per week based on clinic needs
Flexible availability required
Shifts may include weekdays and weekends
Clinic hours operate 7:00 AM 7:00 PM, seven days a week

Because this is a PRN role, schedules may vary week to week depending on staffing needs.

🚗 Travel Requirements

Candidates must be able to travel to other pediatric clinic locations as needed. While your primary location is Page Field, you may support the following offices:

📍 Golisano Pediatrics Cape Coral Hospital
650 Del Prado Blvd, Suite 107
Cape Coral, FL 33990

📍 Golisano Pediatrics Franklin Park
2330 Henderson Ave., Suite 200
Fort Myers, FL 33916

📍 Golisano Pediatrics Harbor Blvd.
2525 Harbor Blvd, Suite 204
Port Charlotte, FL 33952

📍 Golisano Pediatrics Lehigh Acres
260 Beth Stacey Blvd, Suite 110
Lehigh Acres, FL 33936

📍 Golisano Pediatrics Page Field (Home Base)
4751 S Cleveland Ave
Fort Myers, FL 33907

📍 Golisano Pediatric Primary Care Bimini Square
414 Cape Coral Parkway E, Suite 103
Cape Coral, FL 33904

📍 Golisano Pediatrics Bayshore Road
22655 Bayshore Road, Suite 120
Port Charlotte, FL 33980

💼 What Youll Do

Welcome and assist pediatric patients and families
Schedule appointments and manage patient check-in/check-out
Answer phone calls and respond to patient questions
Maintain accurate patient records in the electronic medical record system
Provide excellent customer service in a fast-paced clinic environment
Support clinic teams when coverage is needed

Ideal Candidate

Friendly, compassionate, and patient-focused
Comfortable working with children and families
Flexible schedule and able to travel between clinics
Strong communication and organizational skills
Prior medical office or customer service experience preferred

🌟 Why Join the Golisano Pediatrics Team?

Youll be part of a team dedicated to providing exceptional care to children across Southwest Florida while gaining experience across multiple pediatric practices.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers