Location:The Sanctuary - Regional Cancer Center -8931 Colonial Center DriveFort Myers FL 33905
Department: HOD GYN Oncology
Work Type: Full Time
Shift: Shift 1/ 8:00am to 5:00pm
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
🏥💗 Now Hiring: Customer Service Representative GYN Oncology 💗🏥
📍 Location: The Sanctuary Regional Cancer Center
8931 Colonial Center Drive | Fort Myers, FL 33905
🏢 Department: HOD GYN Oncology
🕗 Schedule: Full Time | Monday Friday | 8:00 AM 5:00 PM
💖 Make a Meaningful DifferenceEvery Single Day. 💖
Are you a compassionate, patient-focused professional who thrives in a high-touch, service-driven environment? Join our GYN Oncology team at The Sanctuary Regional Cancer Center, where empathy, excellence, and teamwork come together to support women through some of their most important health journeys. 🌸🩺
This is more than a front desk role its an opportunity to be a steady, reassuring presence for patients navigating oncology care.
📋 Welcome and register patients with warmth and professionalism
📞 Answer phones and assist with scheduling appointments
💳 Verify insurance and collect co-pays
🗂 Ensure accurate patient information and documentation
🤝 Collaborate closely with clinical and administrative teams
💬 Provide exceptional service in a sensitive, specialty-care environment
Strong communication and interpersonal skills
Ability to handle emotional conversations with empathy 💕
Detail-oriented and organized
Comfortable in a fast-paced medical setting
Team player with a positive, supportive attitude
In GYN Oncology, patients often need more than just administrative supportthey need kindness, clarity, and confidence in the process. Your smile 😊, your calm voice 📞, and your attention to detail 📑 truly make a difference.
If youre ready to combine customer service excellence with compassionate cancer care support, wed love to meet you.
💗 Apply today and be part of something meaningful. 🩺
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned thbye Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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