Manager Referral Development - Lee Physician's Group

Location:Orion Building -6630 Orion DriveFort Myers FL 33912

Department: LPG Referral

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 4:30:00PM

Minimum to Midpoint Pay Rate:$27.78 - $37.50 / hour

Join us at Lee Health and be valued as a person, not just an employee, within a culture built on teamwork, empowerment, and continuous improvement. We have created something truly exceptional in Southwest Florida, with careers for compassionate health care professionals eager to realize their full potential across a diversity of opportunities throughout our health system. Come be recognized for your personal contributions with your new family at Lee Health and let our growth be the catalyst for your success.

We are currently seeking a Manager of Referral Development to work with Lee Physician's Group. This position offers some remote work but is based onsite at our Patient Access Center.

Why is Lee Health for YOU?

• Affordable insurance benefits with family coverage
• 403(b) Retirement Plan with up to 5% match
• Generous Paid Time Off
• Free onsite Employee Health services
• Employee Assistance Program
• Life Disability Insurance
• Education assistance and PSLF eligible
• Market competitive rates
• Collaborative Team
• Community Focused Reputation
• Supplemental benefits (pet insurance, legal insurance, etc)

Summary

Plans, organizes, and provides leadership to achieve the inpatient and outpatient referral, admissions and business office objectives, responsible for providing leadership and direction throughout the referral and intake/process functions. Strategically positions the organization for preservation of existing referral relationships, capturing new opportunities and successfully directing the resultant business through the admission process.
Provides leadership to an interdisciplinary team to ensure optimum performance with client outcomes, financial outcomes, and productivity expectations by providing focus and definition of roles within the team. Provides direction to staff to promote quality care and optimal customer relations on a continuous basis. The Manager is responsible for ensuring that consistent standards guide the provision of care. Collaborates with other professional disciplines to ensure effective and efficient referral and the achievement of desired outcomes for Lee Health. Supports the organization vision and mission. Contributes to the provision of quality care through excellence in customer service and performance improvement techniques that demonstrate positive outcomes.
Manages the daily operational activities of the department in alignment with the mission, values, and objectives of the department and organization.
Participates in the recruitment, interviewing, selection, training, and evaluation of staff. Assesses technical and professional education needs of the staff and develops or provides educational resources to meet those needs. Assigns workloads and monitors quantity and quality of work. Determines and/or manages business priorities. Develops and implements policies and procedures to insure efficient and effective delivery of services in the department. Identifies and resolves issues affecting the delivery of services. Monitors the department's operating budget.

Requirements

Education: Associate or Bachelor in Healthcare and/or Education.

Experience: A minimum of 2 years in healthcare industry operations. The preferred candidate will also have experience of managing in the healthcare sector or practice. Candidate should have a demonstrated track record in planning, organizing, analytical and problem-solving skills. Demonstrated effective working relationships as a leader and as a participant across all organizational lines and levels.

Certification:

License:

Other: Ability to manage multiple competing priorities and deadlines. Goal oriented.

US:FL:Fort Myers