Location:Orion Building -6630 Orion DriveFort Myers FL 33912
Department: Outpatient Scheduling (OPS)
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate:$21.01 - $24.69 / hour
Now Hiring: Outpatient Scheduling Facilitator
📍 Outpatient Scheduling Department
🕒 Full-Time | Monday Friday
***Remote potential after 90 days on site with successful performance***
Are you highly organized, detail-oriented, and comfortable working in a fast-paced healthcare environment? We are seeking a driven and dependable Outpatient Scheduling Facilitator to support our scheduling operations and help ensure patients receive timely access to outpatient procedures and services.
This role is ideal for someone who enjoys working with healthcare systems, managing high volumes of information, and collaborating with a team to support an efficient patient scheduling process.
The Outpatient Scheduling Facilitator plays an essential role in preparing physician orders for scheduling. This position reviews and processes outpatient orders, enters non-Epic orders into the Epic Cadence scheduling system, and ensures orders are accurate and routed to the appropriate scheduling work queues so that scheduling specialists can quickly assist patients.
Review and process a high volume of physician orders daily for outpatient procedures and services
Enter and import non-Epic physician orders into the Epic Cadence scheduling system
Ensure orders are complete, accurate, and properly routed for scheduling
Coordinate orders across multiple ancillary departments and service lines
Communicate with physician offices regarding referrals, order requirements, and missing information
Support scheduling teams by ensuring orders are ready for efficient patient scheduling
Maintain strong quality standards and accuracy in a fast-paced environment
Collaborate closely with Outpatient Scheduling Specialists to support team workflow
Prior medical office, scheduling, patient access, or referral coordination experience strongly preferred
Experience with Epic Cadence or Epic scheduling systems highly preferred
Strong attention to detail and ability to manage high-volume workloads
Excellent organizational and multitasking skills
Strong communication and teamwork abilities
Ability to adapt quickly in a fast-changing environment
Comfortable working in a collaborative office setting
Our scheduling team plays a vital role in helping patients access care quickly and efficiently. This position is perfect for someone who enjoys working behind the scenes to support patient care while being part of a highly collaborative team environment.
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental, and Vision Insurance
Paid Time Off (PTO) and Paid Holidays
401(k) Retirement Plan with Company Match
Tuition Reimbursement & Career Development Opportunities
Employee Wellness Programs
Employee Assistance Program (EAP)
Opportunities for internal growth within our healthcare system
💼 Apply today and help support the patient scheduling process that connects patients with the care they need.
RequirementsMedical terminology knowledge desired. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service, including verbal and written communication skills are required. Data entry skills and good computer skills are required including knowledge of Microsoft Office. Bilingual is preferred.
6 months of Epic experience required
US:FL:Fort Myers
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