9299 College Pkwy, Fort Myers, FL
Department: IS Information Technology Svcs
Shift: 8:00 AM-4:30 PM
We invite you to join us in our endeavor to develop a system wide standard and infrastructure to achieve our strategic priority – Exceptional Patient Experience.
The Technical Application Engineer is responsible for engineering, troubleshooting, tuning, managing and providing day to day backend operational support for EPIC client systems, and other business and clinical application environments. Researches and provides support for patching and upgrading applications for the business. Maintains system documentation. Provides support for administrator and service accounts. Plans, coordinates, tests and communicates changes, maintenance, and upgrade schedules with IS and customers, ensuring business operations will operate correctly. Provides technical assistance to various application teams and customers throughout the organization. Acts as the technical liaison between the applications and the technical teams including Network, Server Engineering, Storage Engineering, and Unix Systems. Participant in on-call rotation as required.
Additional Job Responsibilities may include but are not limited to:
|Degree/Diploma Obtained||Program of Study||Required/|
A Bachelor's Degree from an accredited college or university with a concentration in Computer Science, Information Systems, or equivalent relevant work experience required
|Minimum Years Required||Area of Experience||Required/|
Four (4) years of progressively responsible IT work experience and administration with a focus in Microsoft Windows Server and Desktop operating systems, RedHat, and the applications environments they provide. Extensive knowledge of Microsoft and Redhat operating systems and associated IIS support/Web Server, Scripting, and Database facilities. Detailed experience with the EPIC Client Services framework and application installation, support, and maintenance.
EPIC ECSA tract certifications preferred.
Must possess excellent interpersonal communication skills.