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Performance Excellence / Project Management Specialist

Location: 9299 College Parkway, Fort Myers, FL
Department: Performance Excellence Office
Categories: Professional
Type: Full-Time
Shift: 8:00 AM-5:00 PM
Schedule: Days

Description:

Join our team of mission-driven and compassionate caregivers and be part our journey to Exceptional Patient Experience.

The Performance Excellence Specialist is deeply engaged to support the organization every day to achieve performance excellence. Performance Excellence Specialist supports the organization through the delivery of Lean Facilitation and/or Project and Program Management.

Additional Responsibilities may include, but are not limited to:

  • Deliver ever improving value to patients, other customers and stakeholders and overall organizational effectiveness to improve health care quality by providing facilitation and project management to support integration of the Performance Excellence Framework.
  • Apply Business Intelligence and Critical Thinking to role model Data Driven Decision Quality.
  • Demonstrates Business Acumen and organizational savvy.
  • Support operational leaders in integration of daily management for strategic deployment, e.g. huddle board and visual management connection to system strategies.
  • Management of project plans including the scope, schedule and cost.
  • Supporting Continuous lean learning for performance excellence through multifaceted delivery settings, i.e. classroom, online, one-on-one, small group sessions.

Additional Experience Requirements:
  • Experience in Lean training and Facilitation (Plan Do Check Act Sessions, Strategic PDCA’s, Root Cause Analysis, 5 Why’s, etc.)
  • Experience managing small, medium and large programs and projects with the ability to support operational leaders by managing scope, time, quality and budget.

Additional Certifications Preferences:
  • PMP Certification strongly desired AND,
  • Lean / Six Sigma Certification preferred




Have Questions? Chat with the Recruiter:
Ryan Smith
ryan.smith@leehealth.org

Join our Live Chat Sessions:
Tuesday and Thursday, 12:30pm - 1:30pm EST. Click on the below link to register

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Monday and Friday 12:30pm - 1:30pm EST. Click on the below link to register:
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Requirements:

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
Bachelor'sScienceRequiredand
Master'sSciencePreferred

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
3 yearsprocess improvementrequired

Additional Requirements

Minimum of 3 years of experience in directing process improvement and change management initiatives, in an acute care setting, ambulatory practice, or in a consulting capacity. Demonstrated history of operational excellence results including completed projects with measurable outcomes.

State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or

• Lean Bronze Society of Manufacturing Engineering or certificate obtained within 6 Months of hire date. OR

Six Sigma Green Belt certification OR

Project Management Professional PMP certification