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Job Details

Patient Care Liaison

Location: Fort Myers, FL
Department: 3N CDU/Cardiac PCU - CCH
Categories: Service/Support
Type: Part-Time
Shift: 7:00 PM-7:30 AM
Schedule: Nights

Description:

Serves as a liaison between the patient, family, hospital staff and physicians to ensure a favorable patient experience and efficient coordination of unit flow. Responsible for a variety of clerical and non-clerical duties that support the overall operations of the nursing unit as well as the optimal delivery of care within the health system. Routinely engaged in identifying, elevating and providing alternative solutions to challenges to appropriate personnel. Provides timely information to decision-making personnel.

Requirements:

Education: High School or equivalent Experience: No experience required Training: On the job training provided License: None required. Current BLS preferred. Other: Communication and interpersonal skills, basic computer skills, and customer service skills required. Knowledge of medical terminology preferred.

Job Specifications (Physical & Mental Requirements) External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. If the requirement is not marked, then it is considered not applicable. General Requirements (has the ability to…) Sit - Continually ( i.e. Daily) Stand - Continually ( i.e. Daily) Walk - Continually ( i.e. Daily) Bend - Continually ( i.e. Daily) Climb - Occasionally (i.e. Monthly) Kneel - Continually ( i.e. Daily) Crouch - Continually ( i.e. Daily) Twist - Continually ( i.e. Daily) Maintain Balance - Continually ( i.e. Daily) Reach - Continually ( i.e. Daily) Sensory Requirements (has ability for…) Far Vision - Continually ( i.e. Daily) Near Vision - Continually ( i.e. Daily) Color Vision - Continually ( i.e. Daily) Depth Perception - Continually ( i.e. Daily) Seeing Fine Details - Continually ( i.e. Daily) Hearing Norm Speech - Continually ( i.e. Daily) Hearing Overhead Pages - Continually ( i.e. Daily) Telephone use - Continually ( i.e. Daily) Mental & Emotional Requirements (ability to…) Cope with high level of stress - Continually ( i.e. Daily) Make decisions under high pressure - Occasionally (i.e. Monthly) Cope with anger/fear/hostility of others in a calm way - Frequently ( i.e. Weekly) Manage altercations - Occasionally (i.e. Monthly) Concentrate - Continually ( i.e. Daily) Handle a high degree of flexibility - Continually ( i.e. Daily) Handle multiple priorities in stressful situation - Continually ( i.e. Daily) Demonstrate high degree of patience - Continually ( i.e. Daily) Adapt to shift work - Occasionally (i.e. Monthly) Work in areas that are close and crowded - Occasionally (i.e. Monthly) Hand Manipulation (ability with…) Simple Grasping - Continually ( i.e. Daily) Firm Grasping - Continually ( i.e. Daily) Fine Manipulation - Continually ( i.e. Daily) Use of Keyboards - Continually ( i.e. Daily) Required Lifting (ability to lift…) Up to 10 lbs - Continually ( i.e. Daily) 11 to 24 lbs - Occasionally (i.e. Monthly) Pushing/Pulling (ability to push and pull…) Up to 10 lbs - Continually ( i.e. Daily) 11 to 24 lbs - Occasionally (i.e. Monthly) 25 to 34 lbs - Occasionally (i.e. Monthly) 35 to 50 lbs - Occasionally (i.e. Monthly) Environmental (may be exposed to…) Infectious Diseases - Continually ( i.e. Daily) Chemical Agents - Occasionally (i.e. Monthly)