Career Paradise

Share This Job
Job Details

Patient Business Services Rep

Location: 9981 So HealthPark Circle, Fort Myers, FL
Department: Registration Services
Categories: Clerical
Type: Full-Time
Shift: 7:00 AM-3:30 PM
Schedule: Days

Description:

As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. The position requires above average ability to calculate, communicate and collect deposit requirements. These individuals are also responsible for screening for possible assistance through government and/or financial assistance programs. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times. These team members also assist with departmental training and act as lead resource for staff in the absence of management.

Requirements:

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or EquivalentRequiredand

Additional Requirements

Post high school training and prefer Associates Degree or in the process of obtaining degree.

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
1 YearCustomer ServiceRequiredand
2 YearsHealthcareRequiredor
2 YearsSchedulingRequired

Additional Requirements

Experience with Epic preferred.

State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or