9981 So HealthPark Circle, Fort Myers, FL
Department: Registration Services
Shift: 7:00 AM-3:30 PM
As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. The position requires above average ability to calculate, communicate and collect deposit requirements. These individuals are also responsible for screening for possible assistance through government and/or financial assistance programs. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times. These team members also assist with departmental training and act as lead resource for staff in the absence of management.
|Degree/Diploma Obtained||Program of Study||Required/|
|High School Diploma or Equivalent||Required||and|
|Minimum Years Required||Area of Experience||Required/|
|1 Year||Customer Service||Required||and|