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Job Details

Lpg Patient Account Representative

Location: Fort Myers, FL
Department: LEE PROFESSIONAL BILLING
Categories: Clerical
Type: Full-Time
Shift: 8:00 AM-4:30 PM
Schedule: Days

Description:

Provides follow up on customer billing inquiries and/or complaints and communicates with other departments. Duties include responding to customer service telephone calls, and assisting intra-departmentally to resolve accounts. Duties also include processing patient payments and entering customer demographic information accurately.

Requirements:

Education: GED or High School Equivalent Experience: 1 year in a medical billing office Training: Misys / Epic Computer System preferred License: None Other: Typical business office machines (copier, calculator, etc) Job Specifications (Physical & Mental Requirements) External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. If the requirement is not marked, then it is considered not applicable.

General Requirements (has the ability to.) Sit - Continually ( i.e. Daily) Stand - Continually ( i.e. Daily) Walk - Continually ( i.e. Daily) Drive - Frequently ( i.e. Weekly) Bend - Continually ( i.e. Daily) Climb - Occasionally (i.e. Monthly) Kneel - Occasionally (i.e. Monthly) Crouch - Occasionally (i.e. Monthly) Twist - Occasionally (i.e. Monthly) Maintain Balance - Frequently ( i.e. Weekly) Reach - Continually ( i.e. Daily) Sensory Requirements (has ability for.) Far Vision - Continually ( i.e. Daily) Near Vision - Continually ( i.e. Daily) Color Vision - Continually ( i.e. Daily) Depth Perception - Continually ( i.e. Daily) Seeing Fine Details - Continually ( i.e. Daily) Hearing Norm Speech - Continually ( i.e. Daily) Hearing Overhead Pages - Continually ( i.e. Daily) Telephone use - Continually ( i.e. Daily) Mental & Emotional Requirements (ability to.) Cope with high level of stress - Occasionally (i.e. Monthly) Make decisions under high pressure - Occasionally (i.e. Monthly) Cope with anger/fear/hostility of others in a calm way - Frequently ( i.e. Weekly) Manage altercations - Occasionally (i.e. Monthly) Concentrate - Continually ( i.e. Daily) Handle a high degree of flexibility - Frequently ( i.e. Weekly) Handle multiple priorities in stressful situation - Frequently ( i.e. Weekly) Work alone - Continually ( i.e. Daily) Demonstrate high degree of patience - Frequently ( i.e. Weekly) Work in areas that are close and crowded - Frequently ( i.e. Weekly) Hand Manipulation (ability with.) Simple Grasping - Continually ( i.e. Daily) Firm Grasping - Continually ( i.e. Daily) Fine Manipulation - Frequently ( i.e. Weekly) Use of Keyboards - Continually ( i.e. Daily) Required Lifting (ability to lift.) Up to 10 lbs - Frequently ( i.e. Weekly) 11 to 24 lbs - Frequently ( i.e. Weekly) Pushing/Pulling (ability to push and pull.) Up to 10 lbs - Frequently ( i.e. Weekly) 11 to 24 lbs - Frequently ( i.e. Weekly)