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LPG Lead Coding Specialist

Location: 12901 McGregor Blvd, Fort Myers, FL
Department: Lee Professional Billing
Categories: HIM / CDI, Professional
Type: Full-Time
Shift: 8:00 AM-4:30 PM
Schedule: Days

Description:

Trains new employees in the policies and procedures required to accomplish their work. Provides support to LPB management and staff in the daily operations of coding and compliance to promote positive customer and employee relations and optimize management of accounts receivables. Provides leadership and guidance to staff in the absence of management.

  • Adequately trains all new employees on the functions in their area of expertise to insure that the employee meets all core competencies and can perform work functions.
  • Provides support and assistance to LPB staff on all LPB functions in a manner that promotes a positive team effort.
  • Provides support and assistance to management staff by analyzing data to identify trends or issues, both positive and negative. Plays key role in developing solutions to address issues.
  • Assists in the follow-up of special or problem accounts to ensure positive public relations and customer satisfaction by reviewing history of other accounts. Documents all activity in the proper systems.
  • Communicates regularly with other lead representatives on departmental issues to promote consistency and teamwork within business operations.
  • Effectively and consistently evaluates workload to provide coverage in areas that need assistance: (absences, monthly and yearly deadlines, call volumes and special projects).
  • Maintains knowledge of all coding and compliance requirements by attending meetings and reviewing written and internet information.
  • Able to perform all functions (charge review, audit and feedback, etc.) in the absence of other employees due to illness, open positions, staff coverage.
  • Effectively resolves special or problem accounts within a time frame that will ensure positive public relations and customer satisfaction.
  • Completes assigned projects within specified time frames, and communicates status to management during and at completion of project.
  • Reviews, responds, and follows through on all correspondence within 3 days of receiving it. Correspondence to include: email, patient mail, insurance mail, and interoffice mail.
  • Monitors and responds to in-basket inquiries within 24 hours of receipt. Notifies management and IS if necessary of any interruptions of service that will impact or delay responding to customer inquiries as a back up.



Additional experience requirements:
  • 3 years of billing and denial management, in addition to the 5 years of coding experience
  • Excellent written and verbal communication skills
  • Excellent time management skills
  • Epic and 3M experience


Additional experience preferences:
  • Previous leadership experience
  • Coding experience in surgeries
  • Analytical skills
  • Education and training experience

Requirements:

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or EquivalentRequiredor
GEDRequired

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
5 YearsOutpatient CodingRequired

State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or
CPC (Certified Professional Coder)Required