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Career Paradise

ca·reer par·a·dise | /ke’rir ,pere’dīs/ noun

Customer Service Representative - Pediatrics Urgent Care Clinic - Naples

Job Details

Location:
3361 Pine Ridge Road, Naples, FL 34109

Category:
Customer Service

Type:
Full Time

Schedule:
Days

Job Ref:
13437

Location: Golisano Pediatric Specialties and Urgent Care - Naples

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Department: GCHSWF Pediatric Specialists - Collier Clinic

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Workdays/Nights: Days

3361 Pine Ridge Road

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Shift: Shift 1

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8:00:00 AM to 4:30:00 PM

Naples, FL 34109

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Work Type: Full Time

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Exempt: No

Job Summary

Having a career with Lee Health offers relocation assistance, exceptional benefits package (including 5% retirement match), and market competitive salary. Because we care.

  •  8:00am to 4:30pm with rotational weekends. 

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Job Requirements

Responsibilities:

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or EquivalentRequired

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
Less than 1 YearClerical/AdministrativeRequiredand
InsurancePreferredor
Customer ServicePreferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.


State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or

Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Naples



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