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LeeHealthCareers

Career Paradise

ca·reer par·a·dise | /ke’rir ,pere’dīs/ noun

Customer Service Representative - Lee Health Solutions

Job Details

Location:
Fort Myers, FL

Category:
Customer Service

Type:
Full Time

Schedule:
Days

Job Ref:
11424

Location: Lee Health

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Department: Lee Health Solutions - non-HOD

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Workdays/Nights: Days

2776 Cleveland Ave

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Shift: Shift 1

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7:30:00 AM to 4:00:00 PM

Fort Myers, FL 33901

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Work Type: Full Time

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Exempt: No

Job Summary

 We are ExceptionalLee caring.

Come join our passionate team of Customer Service Representatives with Lee Health Solutions!

  • This role will first be at our Cape Coral office and will eventually transition to our Fort Myers location
  • Shift end times may flex on an as needed basis

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Job Requirements

Responsibilities:

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or EquivalentRequired

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
Less than 1 YearClerical/AdministrativeRequiredand
InsurancePreferredor
Customer ServicePreferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.


State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or

Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers



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