3511 Martin Luther King Blvd, Fort Myers, FL
Category: Customer Service
Type: Full Time
Come join Lee Health as a Customer Service Rep and help us give a superior experience to our patients. This position is located in Fort Myers and has variable hours from 7am-6pm. The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department.
Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
|Degree/Diploma Obtained||Program of Study||Required/|
|High School Diploma or Equivalent||Required|
|Minimum Years Required||Area of Experience||Required/|
|Less than 1 Year||Clerical/Administrative||Required||and|
Shift: Shift 1
Lee Community Healthcare, Inc. - Dunbar