3361 Pine Ridge Road, Naples, FL
Category: Customer Service
Type: Full Time
Department: Rehabilitation Services
Shift: Shift 1
Location: GCHSWF - Naples Nicklaus
Work Type: Full Time
8:00:00 AM to 6:30:00 PM
Lee Health has an exciting opening for a Customer Service Rep at our Children's Rehab Services location in Naples. Hours may vary. We strive to give the best patient experience and are looking for caring and compassionate people to join our team. The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Experience in a medical office or with medical terminology is very helpful in this role. Bi-lingual is also a big plus!
Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
|Degree/Diploma Obtained||Program of Study||Required/|
|High School Diploma or Equivalent||Required|
|Minimum Years Required||Area of Experience||Required/|
|Less than 1 Year||Clerical/Administrative||Required||and|