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LeeHealthCareers

Career Paradise

ca·reer par·a·dise | /ke’rir ,pere’dīs/ noun

Care Management Assistant

Job Details

Location:
Fort Myers, FL

Category:
Customer Service

Type:
Full Time

Schedule:
Days

Job Ref:
13948

Job Summary

Are you looking for an opportunity to utilize your clerical or customer service skills in a hospital environment or utilize your health care setting skills away from the bedside? You have found the perfect opportunity if you have:

  • Strong clerical and customer service skills
  • Willingness to work in a hospital environment and assist the care management department
  • Ability to prioritize
  • Comfortable navigating electronic records


    WE OFFER:

  • An interdisciplinary team approach whose assistance aligns with patient and family goals
  • A comprehensive orientation program and preceptorship dedicated to the success of our new employees
  • Ongoing educational opportunities to keep staff up to date on process improvements and regulatory requirements
  • A supportive experienced leadership team


As a Care Management Assistant, you will work collaboratively with the Care Management team to assist with completing tasks necessary to facilitate patient and family or patient representative access to agencies, transportation, and services within and beyond acute care; performing multiple activities that support a seamless transition of patients from the inpatient hospital setting to home or the next level of care. Requires contact with patients and their representatives and will also include contact with hospital staff, community resource agencies and payer representatives. 


Educational Requirements
Required:

  • High School Diploma or Equivalent
Additional Requirements:
  • Associates or medical assistant degree - Preferred


Experience
Required:
  • 1 Year in Clerical/Administrative

Preferred:
  • Hospital or Post Acute experience

Additional:
  • none
State of Florida Licensure Requirements
Required:
  • none
Additional Requirements:
  • none
Certifications/Registration Requirements
Required:
  • none
Preferred:
  • none
Additional Requirements:
  • none

Other Requirements

Basic knowledge of Microsoft Office, excellent communication and customer service skills, ability to multitask responsibilities. Calm, professional demeanor.

Work Type:

Full Time

Primary Shift:

Shift: Shift 1

Department:

Care Management

Location:

Gulf Coast Medical Center

US:FL:Fort Myers

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