Share This Job
Job Details

Business Operations Representative

Location: Fort Myers, FL
Categories: Clerical
Type: Full-Time
Shift: 8:00 AM-4:30 PM
Schedule: Days


Effectively manages accounts receivable to ensure timely and accurate payment. Completes verification of insurance benefits and eligibility, obtains authorizations, and financial screening of all referrals to secure maximum reimbursement for services. Analyzes managed care, commercial insurance, and private pay payments and determines accuracy of payment. Posts payments received from all payor sources. Calculates and completes contractual adjustments as necessary. Identifies and resolves credit balance accounts. Submits timely, accurate and well-coded bills to insurance and private pay patients. Completes all phases of follow-up and collection action on account balances. Prepares and posts daily deposits to appropriate cash journals. Sorts, stamps and distributes incoming mail to appropriate areas. Accurately maintains monthly statistical reports and spreadsheets.


Education: High school diploma or equivalent Experience: Minimum of 6 months related clerical experience, preferably in a medical office setting. Training: On the job training provided License: N/A Other: Communication and interpersonal skills required. Excellent customer service skills, ability to problem solve, ability to work independently and operate office equipment (phone, fax, and copier). Basic knowledge of Microsoft Office, i.e. Microsoft Word, Excel. Medical terminology. Job Title Business Operations Representative Job Code 6118 Job Specifications (Physical & Mental Requirements) External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. If the requirement is not marked, then it is considered not applicable.

General Requirements (has the ability to.) Sit - Continually ( i.e. Daily) Stand - Continually ( i.e. Daily) Walk - Continually ( i.e. Daily) Bend - Continually ( i.e. Daily) Kneel - Frequently ( i.e. Weekly) Twist - Occasionally (i.e. Monthly) Maintain Balance - Continually ( i.e. Daily) Reach - Continually ( i.e. Daily) Sensory Requirements (has ability for.) Far Vision - Continually ( i.e. Daily) Near Vision - Continually ( i.e. Daily) Color Vision - Continually ( i.e. Daily) Depth Perception - Continually ( i.e. Daily) Seeing Fine Details - Continually ( i.e. Daily) Hearing Norm Speech - Continually ( i.e. Daily) Hearing Overhead Pages - Continually ( i.e. Daily) Telephone use - Continually ( i.e. Daily) Mental & Emotional Requirements (ability to.) Cope with high level of stress - Continually ( i.e. Daily) Make decisions under high pressure - Continually ( i.e. Daily) Cope with anger/fear/hostility of others in a calm way - Continually ( i.e. Daily) Manage altercations - Continually ( i.e. Daily) Concentrate - Continually ( i.e. Daily) Handle a high degree of flexibility - Continually ( i.e. Daily) Handle multiple priorities in stressful situation - Continually ( i.e. Daily) Work alone - Continually ( i.e. Daily) Demonstrate high degree of patience - Continually ( i.e. Daily) Adapt to shift work - Continually ( i.e. Daily) Work in areas that are close and crowded - Continually ( i.e. Daily) Hand Manipulation (ability with.) Simple Grasping - Continually ( i.e. Daily) Firm Grasping - Frequently ( i.e. Weekly) Fine Manipulation - Continually ( i.e. Daily) Use of Keyboards - Continually ( i.e. Daily) Required Lifting (ability to lift.) Up to 10 lbs - Occasionally (i.e. Monthly) Pushing/Pulling (ability to push and pull.) Up to 10 lbs - Occasionally (i.e. Monthly) Environmental (may be exposed to.) Others (note below) Repetitive Tasks: (Continually (Daily i.e.) Spelling Basic Math Typing 15 wpm Customer Relations Team Player Communication Skills