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Job Details

Business Operations Analyst for Outpatient Services

Location: Fort Myers, FL
Department: OPCTR ADMIN
Categories: Professional
Type: Full-Time
Shift: 8:00 AM-5:00 PM
Schedule: Days


The Business Operations Analyst Services is a key member of the Outpatient Services, LPG, and Continuum of Care divisions.

The primary role is to utilize LMHS information systems applications to gather, analyze and review data to promote internal referrals.

The Business Operations Analyst provides support to service line management through data and analysis. Data includes but is not limited to: market trends, service utilization, market share, profitability and patient satisfaction. Data is utilized by department leaders and physician relations team to understand referral patterns and most importantly to develop strategies to optimize patient care.

The Business Operations Analyst assists service line management, physician relations and finance in the determination of budgets including volume projections, revenue projections and reimbursement expectations. The Business Operations Analyst works closely with physician relations to ensure transparency in efforts to support service line leaders.


Education: B.A. or B.S. in Health Administration, Business or Finance strongly preferred.

Experience: Minimum of 3 years of healthcare or broad based analytical experience

Big Data Experience and ability to create Data Reports & Visualizations
Microsoft Office Experience with a major focus on Excel
Acute attention to Detail
Requires communication skills, basic math, and computer skills.

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. If the requirement is not marked, then it is considered not applicable. General Requirements (has the ability to…) Sit - Continually ( i.e. Daily) Stand - Continually ( i.e. Daily) Walk - Continually ( i.e. Daily) Drive - Occasionally (i.e. Monthly) Bend - Frequently ( i.e. Weekly) Maintain Balance - Frequently ( i.e. Weekly) Reach - Frequently ( i.e. Weekly) Sensory Requirements (has ability for…) Far Vision - Occasionally (i.e. Monthly) Near Vision - Continually ( i.e. Daily) Color Vision - Continually ( i.e. Daily) Depth Perception - Continually ( i.e. Daily) Seeing Fine Details - Continually ( i.e. Daily) Hearing Norm Speech - Continually ( i.e. Daily) Hearing Overhead Pages - Continually ( i.e. Daily) Telephone use - Continually ( i.e. Daily) Mental & Emotional Requirements (ability to…) Cope with high level of stress - Continually ( i.e. Daily) Make decisions under high pressure - Continually ( i.e. Daily) Cope with anger/fear/hostility of others in a calm way - Continually ( i.e. Daily) Manage altercations - Occasionally (i.e. Monthly) Concentrate - Continually ( i.e. Daily) Handle a high degree of flexibility - Continually ( i.e. Daily) Handle multiple priorities in stressful situation - Continually ( i.e. Daily) Work alone - Continually ( i.e. Daily) Demonstrate high degree of patience - Continually ( i.e. Daily) Adapt to shift work - Work in areas that are close and crowded - Frequently ( i.e. Weekly) Hand Manipulation (ability with…) Simple Grasping - Continually ( i.e. Daily) Firm Grasping - Frequently ( i.e. Weekly) Fine Manipulation - Frequently ( i.e. Weekly) Use of Keyboards - Continually ( i.e. Daily) Required Lifting (ability to lift…) Up to 10 lbs - Continually ( i.e. Daily) 11 to 24 lbs - Frequently ( i.e. Weekly) Pushing/Pulling (ability to push and pull…) Up to 10 lbs - Continually ( i.e. Daily) 11 to 24 lbs - Frequently ( i.e. Weekly) Others (note below) Analytical Skills Continually ( i.e. Daily)