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Onboarding, continuous development and delivery of training for the Lee Health revenue cycle staff in the use of the technology that supports revenue cycle operations. Roles that will be supported include:
Lee Professional Billing (LPB) - PB Insurance Processing & A/R,
Central Business Office (CBO) - HB/HHB Insurance Processing & A/R
Patient Financial Services (PFS) HB/PB Customer Service & S/P Follow Up
Revenue Integrity - Acute Care Charge Capture/Reconciliation/Reimbursement
Coding
Quality Documentation (QD)
Health Information Management (HIM)
Responsibilities include: onboarding, education of Epic releases, support for regulatory updates, and education on other Information System technologies that impact the revenue cycle workflows.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| Bachelor's | Required | ||
May accept 5 years of relevant experience in lieu of education
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| 5 Years | IT Training | Required | |
| Licenses | Required/ Preferred | and/or |
| Certificates/Registrations | Required/ Preferred | and/or |
This position requires good listening skills, excellent verbal and written skills, problem solving skills, ability sorts through issues with assistance, seeks input from others, makes timely decisions. Serves as a collaborative team member in the areas of work ethic, values, and customer service while demonstrating genuine concern for staff, patients and the community. Mentors corporate systems trainers. Develops and maintains effective relationships and communications with leaders, technical/application teams and external customers. Assumes other duties as assigned.
US:FL:Fort Myers
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